Cane Masters
7544 W McNab Rd c6, North Lauderdale, FL 33068, North Lauderdale, Florida
Classes & Programs
Highlights & Considerations
Highlights
- Excellent customer service
- Well-made canes
- Prompt and courteous communication
- Personalized assistance from staff
- High-quality craftsmanship
- Beautiful custom designs
- Expedited turnaround
- Impressive handling of conflicting modifications and refunds
Considerations
- Poor customer service and communication
- Language barrier with overseas support
- Unhelpful US representative
- Delay in follow-up responses
- Received incorrect product (wrong wood type)
- Product finish issues (oily wax residue)
- Durability problems (cane snaps easily)
- Lack of option details on website
- High cost with poor value
Testimonials
Rating Distribution
5 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
2
Sort by:
Very Poor
"Please see updates at the bottom of this review! I bought my first cane from this company 15 years ago when the company was owned by its founder the Legendary GrandMaster Shuey. Back then, the customer service was on point and the product quality was excellent !! Fast forward to today when to my s..." Read more
- Richard Smith
via Google
1/31/2024
Excellent
"EXCELLENT customer service and overall experience. Firstly, their canes are extremely well made and we recommend you give this company your business. Secondly, this company is impressive in that they have returned every single inquiry with a prompt and courteous phone call; that is very rare nowa..." Read more
- FWDJ Mcc
via Google
1/26/2024
Excellent
"I received my Tactical Defender Walking Cane this week. It is beautiful. I chose the oak with Oxblood stain and shark teeth. I love it, and highly recommend Cane Masters!"
- David Martin
via Google
9/1/2023
3.7
(6 reviews)
Business Hours
- Monday: 8AM-6PM
- Tuesday: 8AM-6PM
- Wednesday: 8AM-6PM
- Thursday: 8AM-6PM
- Friday: 8AM-6PM
- Saturday: 10AM-2PM
- Sunday: Closed